{
  "info": {
    "name": "Axis Unified Inbox API — Reports",
    "description": "# Axis Unified Inbox API\n\nReports — 21 endpoints, generated from the Laravel route table on Tue, 04 Aug 2026 12:47:23 GMT.\n\n## Getting started\n\n1. Set the `baseUrl` collection variable if you are not using the default.\n2. Run **Authentication → `POST /user/login`** with your email and password.\n   A test script stores the returned JWT into `{{access_token}}` automatically.\n3. Every other request inherits that bearer token — just hit Send.\n\nRequests using an API key instead read `{{api_key}}` or `{{engage_key}}`; set those\nvariables if you need them.\n\n## Variables\n\n| Variable | Purpose |\n| --- | --- |\n| `baseUrl` | API host, e.g. `https://api.axis.im` |\n| `access_token` | JWT bearer token (auto-filled by the login request) |\n| `api_key` | Value for the `X-API-KEY` header |\n| `engage_key` | Value for the `X-Axis-Admin-API-Key` header |",
    "schema": "https://schema.getpostman.com/json/collection/v2.1.0/collection.json",
    "_exporter_id": "axis-api-docs"
  },
  "auth": {
    "type": "bearer",
    "bearer": [
      {
        "key": "token",
        "value": "{{access_token}}",
        "type": "string"
      }
    ]
  },
  "item": [
    {
      "name": "GET /engage-admin/reports/ai",
      "request": {
        "method": "GET",
        "header": [
          {
            "key": "Accept",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/engage-admin/reports/ai",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "engage-admin",
            "reports",
            "ai"
          ]
        },
        "description": "**Authentication:** Engage API key\n**Handler:** `Reports\\ReportController@aiReport`",
        "auth": {
          "type": "apikey",
          "apikey": [
            {
              "key": "key",
              "value": "X-Axis-Admin-API-Key",
              "type": "string"
            },
            {
              "key": "value",
              "value": "{{engage_key}}",
              "type": "string"
            },
            {
              "key": "in",
              "value": "header",
              "type": "string"
            }
          ]
        }
      },
      "response": []
    },
    {
      "name": "GET /engage-admin/reports/all",
      "request": {
        "method": "GET",
        "header": [
          {
            "key": "Accept",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/engage-admin/reports/all",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "engage-admin",
            "reports",
            "all"
          ]
        },
        "description": "**Authentication:** Engage API key\n**Handler:** `Reports\\ReportController@allReports`",
        "auth": {
          "type": "apikey",
          "apikey": [
            {
              "key": "key",
              "value": "X-Axis-Admin-API-Key",
              "type": "string"
            },
            {
              "key": "value",
              "value": "{{engage_key}}",
              "type": "string"
            },
            {
              "key": "in",
              "value": "header",
              "type": "string"
            }
          ]
        }
      },
      "response": []
    },
    {
      "name": "GET /engage-admin/reports/campaigns",
      "request": {
        "method": "GET",
        "header": [
          {
            "key": "Accept",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/engage-admin/reports/campaigns",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "engage-admin",
            "reports",
            "campaigns"
          ]
        },
        "description": "**Authentication:** Engage API key\n**Handler:** `Reports\\ReportController@campaignsReport`",
        "auth": {
          "type": "apikey",
          "apikey": [
            {
              "key": "key",
              "value": "X-Axis-Admin-API-Key",
              "type": "string"
            },
            {
              "key": "value",
              "value": "{{engage_key}}",
              "type": "string"
            },
            {
              "key": "in",
              "value": "header",
              "type": "string"
            }
          ]
        }
      },
      "response": []
    },
    {
      "name": "GET /engage-admin/reports/finance",
      "request": {
        "method": "GET",
        "header": [
          {
            "key": "Accept",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/engage-admin/reports/finance",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "engage-admin",
            "reports",
            "finance"
          ]
        },
        "description": "**Authentication:** Engage API key\n**Handler:** `Reports\\ReportController@financeReport`",
        "auth": {
          "type": "apikey",
          "apikey": [
            {
              "key": "key",
              "value": "X-Axis-Admin-API-Key",
              "type": "string"
            },
            {
              "key": "value",
              "value": "{{engage_key}}",
              "type": "string"
            },
            {
              "key": "in",
              "value": "header",
              "type": "string"
            }
          ]
        }
      },
      "response": []
    },
    {
      "name": "GET /engage-admin/reports/inbox",
      "request": {
        "method": "GET",
        "header": [
          {
            "key": "Accept",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/engage-admin/reports/inbox",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "engage-admin",
            "reports",
            "inbox"
          ]
        },
        "description": "**Authentication:** Engage API key\n**Handler:** `Reports\\ReportController@inboxReport`",
        "auth": {
          "type": "apikey",
          "apikey": [
            {
              "key": "key",
              "value": "X-Axis-Admin-API-Key",
              "type": "string"
            },
            {
              "key": "value",
              "value": "{{engage_key}}",
              "type": "string"
            },
            {
              "key": "in",
              "value": "header",
              "type": "string"
            }
          ]
        }
      },
      "response": []
    },
    {
      "name": "GET /engage-admin/reports/revenue",
      "request": {
        "method": "GET",
        "header": [
          {
            "key": "Accept",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/engage-admin/reports/revenue",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "engage-admin",
            "reports",
            "revenue"
          ]
        },
        "description": "**Authentication:** Engage API key\n**Handler:** `Reports\\ReportController@revenueReport`",
        "auth": {
          "type": "apikey",
          "apikey": [
            {
              "key": "key",
              "value": "X-Axis-Admin-API-Key",
              "type": "string"
            },
            {
              "key": "value",
              "value": "{{engage_key}}",
              "type": "string"
            },
            {
              "key": "in",
              "value": "header",
              "type": "string"
            }
          ]
        }
      },
      "response": []
    },
    {
      "name": "GET /reports/agents",
      "request": {
        "method": "GET",
        "header": [
          {
            "key": "Accept",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/reports/agents",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "reports",
            "agents"
          ]
        },
        "description": "**Authentication:** JWT (user)\n**Handler:** `Reports\\ReportController@agentsReport`"
      },
      "response": []
    },
    {
      "name": "POST /reports/agents/export",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Accept",
            "value": "application/json"
          },
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/reports/agents/export",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "reports",
            "agents",
            "export"
          ]
        },
        "description": "**Authentication:** JWT (user)\n**Handler:** `Reports\\ReportController@exportAgentsReport`\n\n> This endpoint accepts a body, but no `FormRequest` class backs it — validation happens\n> inline in the controller, so the fields could not be derived automatically. An empty JSON\n> body is provided as a starting point.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      },
      "response": []
    },
    {
      "name": "GET /reports/ai",
      "request": {
        "method": "GET",
        "header": [
          {
            "key": "Accept",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/reports/ai",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "reports",
            "ai"
          ]
        },
        "description": "**Authentication:** JWT (user)\n**Handler:** `Reports\\ReportController@aiReport`"
      },
      "response": []
    },
    {
      "name": "GET /reports/all",
      "request": {
        "method": "GET",
        "header": [
          {
            "key": "Accept",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/reports/all",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "reports",
            "all"
          ]
        },
        "description": "**Authentication:** JWT (user)\n**Handler:** `Reports\\ReportController@allReports`"
      },
      "response": []
    },
    {
      "name": "GET /reports/campaigns",
      "request": {
        "method": "GET",
        "header": [
          {
            "key": "Accept",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/reports/campaigns",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "reports",
            "campaigns"
          ]
        },
        "description": "**Authentication:** JWT (user)\n**Handler:** `Reports\\ReportController@campaignsReport`"
      },
      "response": []
    },
    {
      "name": "GET /reports/finance",
      "request": {
        "method": "GET",
        "header": [
          {
            "key": "Accept",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/reports/finance",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "reports",
            "finance"
          ]
        },
        "description": "**Authentication:** JWT (user)\n**Handler:** `Reports\\ReportController@financeReport`"
      },
      "response": []
    },
    {
      "name": "GET /reports/inbox",
      "request": {
        "method": "GET",
        "header": [
          {
            "key": "Accept",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/reports/inbox",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "reports",
            "inbox"
          ]
        },
        "description": "**Authentication:** JWT (user)\n**Handler:** `Reports\\ReportController@inboxReport`"
      },
      "response": []
    },
    {
      "name": "GET /reports/labels",
      "request": {
        "method": "GET",
        "header": [
          {
            "key": "Accept",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/reports/labels",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "reports",
            "labels"
          ]
        },
        "description": "**Authentication:** JWT (user)\n**Handler:** `Reports\\ReportController@labelsReport`"
      },
      "response": []
    },
    {
      "name": "POST /reports/labels/export",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Accept",
            "value": "application/json"
          },
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/reports/labels/export",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "reports",
            "labels",
            "export"
          ]
        },
        "description": "**Authentication:** JWT (user)\n**Handler:** `Reports\\ReportController@exportLabelsReport`\n\n> This endpoint accepts a body, but no `FormRequest` class backs it — validation happens\n> inline in the controller, so the fields could not be derived automatically. An empty JSON\n> body is provided as a starting point.",
        "body": {
          "mode": "raw",
          "raw": "{\n  \n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        }
      },
      "response": []
    },
    {
      "name": "GET /reports/tickets",
      "request": {
        "method": "GET",
        "header": [
          {
            "key": "Accept",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/reports/tickets",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "reports",
            "tickets"
          ]
        },
        "description": "**Authentication:** JWT (user)\n**Handler:** `Reports\\ReportController@ticketsReport`"
      },
      "response": []
    },
    {
      "name": "GET /reports/tickets/closed-per-agent",
      "request": {
        "method": "GET",
        "header": [
          {
            "key": "Accept",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/reports/tickets/closed-per-agent",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "reports",
            "tickets",
            "closed-per-agent"
          ]
        },
        "description": "**Authentication:** JWT (user)\n**Handler:** `Reports\\ReportController@closedTicketsPerAgent`"
      },
      "response": []
    },
    {
      "name": "GET /reports/tickets/labels",
      "request": {
        "method": "GET",
        "header": [
          {
            "key": "Accept",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/reports/tickets/labels",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "reports",
            "tickets",
            "labels"
          ]
        },
        "description": "**Authentication:** JWT (user)\n**Handler:** `Reports\\ReportController@ticketLabelsReport`"
      },
      "response": []
    },
    {
      "name": "GET /reports/tickets/open-per-agent",
      "request": {
        "method": "GET",
        "header": [
          {
            "key": "Accept",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/reports/tickets/open-per-agent",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "reports",
            "tickets",
            "open-per-agent"
          ]
        },
        "description": "**Authentication:** JWT (user)\n**Handler:** `Reports\\ReportController@openTicketsPerAgent`"
      },
      "response": []
    },
    {
      "name": "GET /reports/tickets/per-label",
      "request": {
        "method": "GET",
        "header": [
          {
            "key": "Accept",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/reports/tickets/per-label",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "reports",
            "tickets",
            "per-label"
          ]
        },
        "description": "**Authentication:** JWT (user)\n**Handler:** `Reports\\ReportController@ticketsPerLabelReport`"
      },
      "response": []
    },
    {
      "name": "GET /reports/top-performing-agents",
      "request": {
        "method": "GET",
        "header": [
          {
            "key": "Accept",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{baseUrl}}/api/reports/top-performing-agents",
          "host": [
            "{{baseUrl}}"
          ],
          "path": [
            "api",
            "reports",
            "top-performing-agents"
          ]
        },
        "description": "**Authentication:** JWT (user)\n**Handler:** `Reports\\ReportController@topPerformingAgents`"
      },
      "response": []
    }
  ],
  "variable": [
    {
      "key": "baseUrl",
      "value": "https://api.axis.im",
      "type": "string"
    },
    {
      "key": "access_token",
      "value": "",
      "type": "string"
    },
    {
      "key": "api_key",
      "value": "",
      "type": "string"
    },
    {
      "key": "engage_key",
      "value": "",
      "type": "string"
    }
  ]
}